Are you a small business that’s just purchased Salesforce for your staff? Do you want to learn the ins and outs of the CRM software and how it can help? If so, then you need to look into outsourcing to a part-time Salesforce developer for your business.
Doing so can help you learn about the different benefits and features of Salesforce. When done correctly, it can help you nurture leads in a way that you never though possible.
See below for an in-depth guide on why outsourcing a Salesforce developer is so advantageous for your small business and its workers.
1. Save Money on Employment
Many companies choose to hire a Salesforce developer to their staff to have them constantly working on the service. They could help add new leads, build new campaigns, and customize the layout however you see fit.
However, being a small business, you have to find ways of saving money. Research has shown that hiring an employee for your staff will cost you anywhere between 1.25 to 1.4 times their total payment for the year, even for part-time hourly workers.
Fortunately, you can get the benefits of a Salesforce developer without actually hiring one for yourself. By outsourcing to a trusted Salesforce CRM consultant, you’ll be saving your small business thousands of dollars.
Better yet, you’ll get immediate help for your software. Rather than hiring an employee that needs time to learn the system, outsourcing to a Salesforce consultant will give you access to a knowledgeable source right away.
There are many benefits of Salesforce, you just need the right consultant there to guide you through them.
2. Quick Reaction Times
Just because there’s a need for you to learn more about Salesforce and troubleshoot its problems doesn’t mean your operations will slow down for you. You still have clients that need to be serviced and daily tasks that need to be accomplished.
Because of that, you need your Salesforce questions and problems answered as quickly as possible.
By outsourcing to a Salesforce consultant, you’ll gain access to a service with quick turnaround time. You can call them at any point to ask them various questions and they can solve them for you quickly.
For example, maybe you’re trying to integrate a few of your small business’s favorite apps with Salesforce. You might be trying to fuse your WordPress site, Marketo, Microsoft Dynamics, Slack, and so on.
Your Salesforce consultant will be there as soon as you call, ready to walk you through the process. They can help you and your staff learns the process in real-time, saving you from experiencing setbacks in your office’s operations.
3. Teaching Proper Habits
Many small businesses purchase Salesforce, but hardly any of them unlock the true potential of its capabilities. They never take the time to train themselves or their staff on its features, and elect a “sink or swim” learning curve right away.
Not only will this provide a setback for your staff’s daily tasks (such as cold calls, emails, etc.), but it can also lead to some bad Salesforce habits.
For example, if your sales staff doesn’t learn how to properly log a call under their clients’ accounts, then they won’t have that information to reference the next time they speak with them. This can lead to miscommunication between your workers and clients.
A Salesforce consultant can learn the operations of your staff and teach all of you how to properly use the CRM software to optimize your daily activities.
After seeing the operations of your staff, they can also make suggestions on apps you might want to integrate or ways to customize your Salesforce layout to further help your workflow.
4. Training for Your Staff
You wouldn’t send a sales representative out on a business meeting without proper training. You wouldn’t start a business without learning what it takes to do so. Why force your staff to use Salesforce without any proper training?
Doing so can lead to a very disorganized database. They may never learn how to log their touchpoints or tract the activity of their prospects/clients, which means your Salesforce account is harming your business more than it’s helping you.
A trusted Salesforce consultant can train you and your staff on the ins and outs of the software. They’ll learn about your daily workflow, then give you and your staff recommendations on how to improve it.
5. Knowledgeable Troubleshooting
Like any other CRM system, there will be times when you experience technical difficulties with Salesforce. All of a sudden, it may have difficulty connecting with other services such as HubSpot.
Imagine having to troubleshoot an issue like that on your own. To solve the problem efficiently, you need someone that understands the back end of Salesforce.
An outsourced Salesforce consultant will be on-call any time that you need them. They can quickly diagnose the issue and solve it as quickly as possible.
Better yet, they’ll walk you through the problem so that you can learn how to fix it by yourself in case it ever happens again.
Outsource to a Part-Time Salesforce Developer Today
Now that you’ve seen all of the ways outsourcing a part-time Salesforce developer can help your small business, it’s time to find the right consultant to work with.
Start by reading this article for more information on 10 Salesforce tips that small businesses should consider when learning the CRM software for the first time.
For more inquiries, please be sure to reach out via our contact us page and we will be happy to assist you further.