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hire a salesforce developer

How to Hire a Salesforce Developer in 6 Easy Steps

As more and more companies become more and more technology-driven, the need to complete online services and use the Cloud platform is increasing. Moving to Cloud offers businesses a more secure way to operate their business, sales, marketing, commerce, and other services.

More than 150,000 small businesses are aware they need to hire a salesforce developer with experience to handle customer experience and relationship (CRM) software. Salesforce is popular for a reason, and who you hire is just as important as the products your business uses. Keep reading to learn the 6 steps you should follow when you want to know how to hire a sales developer. 

1. Be Aware of Qualities You Seek

Before you start looking for people to employ, you want to understand what to look for in a sales developer. What are the qualities you seek and what are the qualities someone which the right experience should have? 

The answer to this question lies in knowing what you want. At a minimum, the right salesforce worker should already be familiar with Force.com, Salesforce’s original platform. They should also understand the Lightning App Builder and how to use the features.

Two other essential apps a salesforce developer should know are Heroku and Fuel. You can weed those who are inexperienced in the field out this way. 

2. Post the Position Online

The only way to get workers is to inform them of the position. The best way to reach out to professional Salesforce workers is to post the job online or directly on your website. You can also post an opening through job websites like Indeed. 

If you have a specific need for workers that often change depending on business needs, it will be better to work with a Salesforce consultant who can offer a customizable service. Words of mouth and referrals can also go a long way in helping you find the right person. 

Take advantage of social media as well. Sites like Linkedin are highly resourceful in finding the perfect candidates. It saves a lot of time too because you are able to view an applicant’s work related-background to see if they are a good fit. 

3. Get Their Resume

Resume screening is one of the most important factors you should always in the job process. This is where you will get detailed information on an applicant and see what credentials they have. A resume will also tell you how many years of experience they have in something. 

They also highlight an applicant’s strengths and will tell you the places they have worked before. If references are important to you, and they should as they help verify experience, be sure to mention you require it.

When you review a Salesforce developer’s experience, they all should have at least a Marketing Cloud, B2C Commerce, or Platform certification. As an option, you can ask for applicants to include a cover letter at their discretion. Cover letters can help you better determine whether or not someone is a good fit for your needs. 

4. Complete a Technical Screening

When you are doing the hiring, you will be in better control and have a better hiring experience when you divide the hiring process into several steps. You should always include technical screening too. Looking at an applicant’s resume alone is not enough. 

If you really want to gauge how competent a Salesforce developer is you want to include a test that will test their technical competencies and skills. It will also inform you of their strengths and weaknesses.

These tests will help you out too as an employer who may not be familiar with the tools and knowledge a Salesforce developer should know. You do not have to get anxious about having to create these tests yourself. There are various sites available that open their platforms for employers seeking coding tests. 

5. Do an Interview

Speaking with the potential Salesforce developer you will hire helps you determine how well they can articulate themselves. It can build a great rapport between the start of an employee-employer relationship. While it is crucial an applicant can understand CRM language and the tools it requires, having great communication skills is a must. 

You want to hire and work with someone who is able to speak about their work and what they are doing in a clear manner. Salesforces developers will need to be able to know how to talk to work well with others or assist someone. 

Personal interviews also allow you to evaluate an applicant on a deeper level. By talking, you are able to better assess their work ethic and determine if their personality fits your work environment. It is also the perfect time for applicants to express themselves and highlight certain qualities about themselves you didn’t see on paper or through technical screening. 

6. Test Their Skills With a Project or Probation

Even when you “hire” a Salesforce developer the hiring process is still not completely over. Before you offer a more permanent position, you want to test their skills first with a project. Alternatively, you can start them off on probation. That probation period could be one month or three months (often the standard). 

Sometimes you will decide to hire someone based on the belief they will improve and do better. Nor everyone will have the exact skills you want and sometimes giving them a chance will allow them to gain the skill and improve from there. If an applicant is a fast learner, for example, hiring them on probation or for a project will let you know if you want to keep them or look for someone else. 

Hire a Salesforce Developer for Your Business Easily 

When you want to hire a salesforce developer, you have to be willing to create a hiring process that involves several steps. Although it will take a while to find the right applicant or applicants, you will be happier with the selection(s) you make.

If you need help finding the perfect Salesforce developer for your business, you can also contact us for help. We can help you find the right package that fits your needs even when it changes.  

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Hire Salesforce Developer: How To Hire For Your Small Business

Are you looking for someone to help you with your Salesforce system?

Salesforce can be a fantastic tool for you and your small business. It helps you and any employees manage your company’s relationship with clients and anyone else you contact on a routine basis. 

It also gives you the ability to work on your marketing and customer management from anywhere you prefer to work. However, Salesforce isn’t meant to just be implemented and left alone. That’s why you should hire a Salesforce developer.

Yet, how do you know how to hire a Salesforce developer? After all, not all Salesforce developers are equally good at their jobs, and you need to be able to find one who works with you. 

What Is Salesforce?

For many companies, the Salesforce platform constitutes an excellent opportunity to oversee and manage business relationships with customers. 

As a customer relationship management (CRM) system, Salesforce puts all of a company’s digital marketing and customer relations information in one place. It unifies the various departments of your team by using Customer 360 to power apps crucial to their customer-facing work. It also stores information on your customers, such as contact details and the last time they made a purchase.

Want to know something even better? Salesforce is available anywhere your employees have internet. All they need is a username and a password, and they’ll be able to log into their Salesforce accounts and view and interact with crucial data. This type of online software enables you to use it no matter where you and your employees work. 

Whether your team members are in the next cubicle or on another continent, your small business can use Salesforce to effectively work together and better engage your clients. 

What Is a Salesforce Developer?

Before we get into how to hire a Salesforce developer, let’s first answer the question, “What does a Salesforce developer do?”

In short, a Salesforce developer uses the Salesforce platform and customizes it to your individual needs as a business. They can be either a freelance Salesforce developer, a part-time Salesforce developer or someone you bring on to your staff in a full-time capacity.

But why do you need a Salesforce developer? Wouldn’t it be just as effective to buy into Salesforce and just let your employees work together on the platform?

Not necessarily. Salesforce was built to be highly tailored to your own needs. Because of this, you aren’t getting your full money’s worth out of the software unless you have someone who knows how to adapt it to your company.

Salesforce developers can help you further your use of Salesforce by making the software suit your needs exactly. They can develop new apps for the software and automate your workflow processes. This will help you be able to focus on connecting with and serving your clients.

What to Look for in a Salesforce Developer?

So, you want to hire Salesforce developer services. How do you go about it? What should you look for in a Salesforce developer?

Let’s get into all of that in more detail. Below, we’ll discuss the various aspects you should consider.

Picture Which Type of Worker You’d Like to Hire

First of all, you should think about what you envision when you think of someone working for you on your Salesforce services. 

Do you want someone available to work on your Salesforce account throughout the day? Do you think you have enough work for a full-time Salesforce employee, or would you like someone to work for you on a more part-time basis?

If you don’t think you have enough work to hire someone full-time or part-time, consider hiring a freelance Salesforce developer. Instead of paying this person for a certain number of hours of work per week, you’ll pay them by the project. 

Should you decide you want a part-time Salesforce administrator or part-time Salesforce consultant, let us know. For a monthly fee, we’ll provide you with these services. 

Look at Their Credentials

In this day and age, anyone can respond to an online job ad or create an internet profile. This means that while there are fantastic Salesforce consultants and administrators out there, you might need to wade through candidates for a little while to find the best match.

Want to know one of the best indicators of a qualified worker? Look at their credentials. 

Many people who work with Salesforce for businesses try to amplify their Salesforce knowledge and expertise by getting certified as a Salesforce developer.

When looking for someone to help you with your Salesforce platform, search for certified candidates, as they have professional training and knowledge of the subject.

Check Their Experience 

While it’s unlikely you’ll find many candidates with multiple decades of Salesforce experience (Salesforce itself has only been around since 1999), you can still look at their past work as a way to find quality workers.

Ask anyone applying to work for your company to send you a resume complete with their work history. Ask them about any previous Salesforce clients they’ve worked for and see if any of them are similar to your company.

This will give you a good idea as to how prepared they are to work with businesses like yours.

Read Reviews

Before hiring a Salesforce developer, read reviews from other clients. 

Whenever possible, look for reviews of the worker or company outside of their official web page. Why? 

Web page administrators often hand-select reviews. While these reviews do come from actual clients, most people don’t post any negative reviews on their website.

For a more thorough understanding of the quality of someone’s work, look for reviews on separate sites.

Ready to Hire a Salesforce Developer?

Are you ready to hire a Salesforce developer?

When hiring a Salesforce developer, it’s important to know what to look for. Knowing whether or not someone has good reviews, a lot of experience, and the proper credentials will assist you in finding the right candidate.

Do you want workers who have all three? Then check out our Salesforce administrative and development services. Our trained professionals are ready to help you make the most out of your Salesforce journey.

Contact us today to learn more!

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What To Look For In A Part-time Salesforce Consultant

Salesforce is one of the most effective customer relationship management tools in the world. It can help you stay on top of your game by guiding all your customers and prospects through the various aspects of your sales cadence.

However, for it to render desirable results for your business, you have to understand the inner workings of the software. It takes understanding what you’re trying to accomplish and what Salesforce features can help you accomplish it.

If you’re not sure where to start, then a part-time Salesforce consultant can help you out. Be sure to see below for an in-depth guide on what to look for in a Salesforce consultant.

1. Communication Skills

What’s the use of hiring someone to help you with Salesforce if, when they leave, you don’t understand it any more than when you hired them? You need someone that can help guide you and inform you.

You can judge this on the initial call you schedule with them. Ask them as many questions as you can in order to gauge their communication skills and whether it works for your needs.

Do they seem to be beating around the bush with their answers? Are they using too much Salesforce and IT jargon while explaining things to you? Are they too short or too long-winded with their answers?

Ideally, you want a part-time Salesforce consultant that can guide you through how to maximize Salesforce for your company rather than just doing all the work themselves without showing you step for step.

2. Return on Your Investment

Too many business owners make the mistake of searching for a Salesforce consultant and hiring the one with the lowest price that they can find. In doing so, they sabotage their own success in using Salesforce.

Not only will searching for the lowest price inhibit you from learning, but it will also cause you to spend more in the end, since you’ll most likely be hiring another one.

Start by creating a budget for the part-time Salesforce consultant you want to hire. This will help you have more accountability as you search for a consultant to hire.

Once you have that monthly budget created, you can look into the finer details of the services that they offer for the price. Those details can help you find the price point with the highest return on your investment.

For example, say your budget is $2,000 per month. You come across Cutopia and see that we offer two services that are around your budget. One for $1,000 per month and one for $2,500 a month.

The $1,000/month package offers up to 50 Salesforce users, 2 advanced admin requests, 10 basic admin requests, and a 48-hour turnaround.

By adding only $500 more to your monthly budget, you could get 100 more Salesforce users, 3 more advanced admin requests, 10 more basic admin requests, 2 developer hours, (not included in the smaller package), and a 24-hour turnaround.

In that case, you may find that raising your monthly budget to $2,500 a month will give you the return on investment that you need.

3. Salesforce and Consulting Experience

You could hire the biggest tech genius in the world for your need, but if they don’t know Salesforce or they don’t have any consulting experience, they won’t do you much good.

You need someone with both. Someone that has the experience and know-how to audit your Salesforce CRM’s current setup, your business model, and find out how the two can best collaborate.

Be sure to ask questions about their specific experience before you hire them. How many Salesforce projects have they completed in their career? Have they helped a client of your size before? What projects have they done that was similar to yours?

Don’t be afraid to ask them for stories, either. Ask them to tell you about a time or two where they helped a company similar to your size or industry. While they might not give away specific details, you’ll get a glimpse of how they can help you.

4. Positive Online Reviews

Any time that you’re looking to hire or outsource a need for your business, you should be referencing online reviews. These give you a peek behind the curtain.

Be sure to keep an eye on both the ratings and the comments. Do the clients seem satisfied with the service they receive? How long have they been working with them? What were the Salesforce issues they were having and how did the service solve them?

Look for keywords such as “knowledgeable”, “professional”, “dedicated”, and “informative” while you search. These are the intangibles you need to find in the part-time Salesforce consultant you hire.

5. Passion for Their Work

There’s a fine line between those that are highly-knowledgeable on Salesforce’s inner workings and those that have a passion for helping your business thrive off of it.

The part-time Salesforce consultant that you hire should have a customer-first approach in their work. You can tell when a consultant genuinely cares about teaching your business how to take advantage of Salesforce and when they’re just trying to collect a paycheck.

Get to know the consultant service a bit. What background do their employees come from? How are they teaching their staff to assist their customers? 

Find the Perfect Part-Time Salesforce Consultant for Your Needs

Now that you have seen several key factors to look into a part-time Salesforce consultant, it’s time for you to find the perfect fit for your company’s needs.

Start here by reading our 10 Salesforce tips for small businesses. There you’ll learn more about how to simplify your CRM to achieve optimal results.

For more inquiries, please feel free to reach out via our online contact form and we will be happy to assist you further.

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5 Benefits of Hiring a Part-Time Salesforce Administrator

From customer service to marketing, there’s little Salesforce can’t do. After all, there’s a reason it’s consistently voted the world’s best CRM.

But with all that power at your fingertips, how do you guarantee that you’re getting the most out of the features on offer? How do you even know that you’ve discovered them all?!

That’s where a freelance, part-time Salesforce administrator can help. By outsourcing your Salesforce administration to a professional, you can ensure that your small business makes the most of its subscription.

Keep reading to discover how much difference a part-time administrator could make to your organization!

First of All, What is a Salesforce Administrator?

A Salesforce administrator handles the overall management and maintenance of your Salesforce platform. It’s a varied role that encompasses many disciplines, which is why it’s best to hire an experienced professional.

Your Salesforce administrator will do everything from adding users and creating reports to fixing bugs and designing automated workflows that simplify repetitive tasks. Depending on your requirements a professional administrator could also help with:

  • Training new staff
  • Gathering feedback on user experience
  • Customizing page layouts
  • Arranging data back-ups

As most businesses rely on Salesforce for essential operations, it’s important to find a freelancer that’s experienced in the areas your business uses most. For a more detailed look at how to hire a freelance Salesforce administrator, check out this handy hiring guide. In it, we share what to look for in a candidate and tips for the interview process.

Why Hire a Part-time Salesforce Administrator?

Deciding whether to outsource your Salesforce administration isn’t always easy, particularly if it’s your first external hire. However, once you’ve taken the plunge- you won’t look back. Here’s why:

1. Lower Operational Costs

Hiring in-house staff can be time-consuming and costly. According to Glassdoor, the average cost of hiring a new staff member in the US is a whopping $4000. Not only that, but it takes an average of 52 days to fill the position- that’s a lot of lost time.

On the other hand, hiring a freelance Salesforce administrator doesn’t require any leg work. You’ll ditch the hiring cost completely and instead pay an affordable monthly fee, according to the size of your business. Freelancers are usually more flexible on start dates too, so you won’t need to wait around for work to start.

2. They’ll Hit the Ground Running

The sheer amount of features Salesforce provides requires time and practice to understand fully. For new hires, who are likely to be new to CRM systems and taking on extra tasks within their role, it can take time to be brought up to speed.

For these candidates, formal Salesforce training is essential. It’s costly but the only way to understand the intricacies of the system. At the basic level, Salesforce training starts at around $300 and it rises depending on the skills required.

Professional administrators won’t have these issues. In fact, they can get stuck in on day one! Salesforce is their bread and butter so they’ll have completed their Salesforce training and will keep up to date with the latest updates and features. You won’t need to wait for them to go through a lengthy onboarding process before they get to work, so they can make an impact from their first day on the team.

3. Internal Employees Can Focus on Revenue Creating Activities

Outsourcing your Salesforce administration to a remote, part-time administrator will free internal employees to focus on growing your business! After all, day to day management of Salesforce can be time-consuming, particularly as your organization grows.

Your internal employees understand the core of your business, so why waste their talents on repetitive tasks like adding new joins to your Salesforce database?

Instead, let them make an impact by selling your services, talking to clients, and developing stellar marketing plans that get you noticed. And if they need insights from Salesforce to help them in their efforts, they’ll be able to get the information they need, from your part-time Salesforce administrator. There’s no more waiting around for insights and accidentally pulling the wrong reports with a qualified professional on board!

4. Gain Years of Expertise

When you hire a freelance Salesforce administrator you are hiring an expert. Your administrator will have worked with businesses facing similar challenges to your own so they’ll be able to make suggestions based on their knowledge of what has been successful in the past.

A part-time salesforce administrator is able to combine their previous experiences with knowledge of your business objectives to deliver an optimized user experience that helps you reach your goals.

5. Get More Bang for Your Buck

When you hire a specialist Salesforce administrator, you don’t just benefit from that individual. More often than not, if you are working with a consultancy firm, there’s a whole team of Salesforce experts behind the scenes who can jump in at any moment.

This means you gain the experience of the entire team, rather than just the administrator working directly with you. This becomes even more important as your company grows. As you expand and hire more staff, the functions Salesforce is required to perform become more complex. Custom workflows and dashboards can be lifesavers and having an administrator that can refer to a team of Salesforce developers and consultants guarantees you get the best from your platform.

Conclusion:

Hiring a part-time Salesforce administrator benefits your business and your employees. You get expertise and efficiency at a fraction of the cost of an in-house staff member. Employees get freedom from repetitive admin tasks and more time to focus on their core roles. Let a professional handle your Salesforce platform so that you can grow your business.

Cutopia offers part-time Salesforce administration and consultancy packages for businesses of all sizes. Contact us today to discuss the specific benefits outsourcing could have for your business.

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